Support
Last updated: June 2026
Need a hand? We’re here to help with your account, campaigns, payouts, and integrations.
Contact us
Email support@couponmesh.com and we’ll reply within 1–2 business days. To help us resolve your issue faster, please include:
- The email address on your account
- Whether you’re a creator or a brand
- A clear description of what happened and what you expected
- Screenshots or the offer/code name involved, if relevant
Common topics
- Getting started — set up your profile, then browse the offers marketplace or invite creators from their profiles.
- Payouts — connect Stripe from your dashboard to receive commission payouts.
- Connecting a store — brands can connect Shopify, WooCommerce, BigCommerce, or Stripe to issue codes and track conversions.
- Disclosures — creators must disclose paid promotions; we provide ready-to-use disclosure language.
Account & privacy
You can export your data or delete your account from your settings. See our Privacy Policy and Terms of Service for details.
Report a problem
To report fraud, abuse, or a security issue, email support@couponmesh.com with “Security” in the subject line.
Questions about this page? Contact support.